Improve agent performance with NovelVox's Genesys ServiceNow CTI integration. Get beyond traditional voice interactions with omni-channel CTI for Genesys. Utilize the embedded CTI interface to access real-time data from connected... Read More
Author: Novelvox
Transform your customer support with our Contact Center Integration Platform. Centralize communication, integrate tools effortlessly, and enhance customer satisfaction. Our platform empowers businesses to handle interactions more efficiently, enabling seamless... Read More
Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster... Read More