Cloud Contact Centre as a Service | CCaaS Solutions & Platform

Tata Communication offers managed Cloud Contact Centre as a Service (CCaaS) solutions with an extensive range of cloud based call centre Solutions. Did you know? IDC research shows that nearly 30% of buyers prefer a single strategic partner for their contact center tech needs. When you choose Tata Communications, you’re not only getting our cutting-edge CCaaS solution Tata Communications InstaCC™, but also customisable deployments, seamless integrations, and real-time monitoring of key KPIs. Our unified approach guarantees speed to market and a connected experience for both customers and agents.